Privacy Policy

1. Introduction

CloudNexusCorp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cloud consulting services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from other sources.

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name, and job title
• Business Information: Company details, industry sector, and cloud infrastructure requirements
• Communication Data: Information contained in messages you send us or receive from us
• Account Information: Username, password, and other authentication credentials if you create an account

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver cloud consulting services and respond to your inquiries
• Communication: To contact you about our services, updates, and promotional offers
• Improvement: To analyze usage patterns and improve our website and services
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To maintain records, perform analytics, and manage our business

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

• You have given us permission to do so
• Processing your personal information is in our legitimate interests
• We need to process your data to fulfill a contract with you
• We need to comply with the law

5. How We Share Your Information

We may share your information with third parties in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud infrastructure providers (Microsoft Azure, AWS)
• Email and communication service providers
• Analytics and performance monitoring services
• Payment processors
• IT support and hosting services

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain:

• Client information for the duration of the business relationship
• Contact form submissions and inquiries for up to 3 years
• Marketing data until you opt out or withdraw consent
• Transaction records for 7 years to comply with tax and accounting regulations

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Right to Access: You can request copies of your personal information
• Right to Rectification: You can request that we correct any inaccurate or incomplete information
• Right to Erasure: You can request that we delete your personal information
• Right to Restrict Processing: You can request that we restrict the processing of your personal information
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
• Right to Object: You can object to our processing of your personal information
• Right to Withdraw Consent: You can withdraw your consent at any time where we relied on consent to process your data

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to track visitors across websites for marketing purposes

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. If you are located outside the United Kingdom and choose to provide information to us, we transfer your data to the UK and process it there.

We ensure that such transfers comply with applicable data protection laws through appropriate safeguards such as Standard Contractual Clauses.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +44 20 7123 4567
• Address: 123 Cloud Street, Tech Quarter, London, EC2A 4NE, United Kingdom
• Company Registration Number: 95160126